Add

Optometry - Assistant Branch Manager - Norfolk

Flame Health Optometry - Assistant Branch Manager - Norfolk
We are currently recruiting for an Assistant Branch Manager to join this highly successful Optical practice based in Norfolk.
Established for 250 years, this company has a network of almost 400 stores nationwide, employing 600 qualified opticians, 250 dispensing opticians and over 350 optometrists. Dedicated to providing a quality service, the company ensures all of its staff are trained to the highest standard by ensuring all new staff complete an intensive 3 month training programme followed by ongoing training to aid in continuous development.
Job Purpose To maximise customer service, sales and profit through the delivery of outstanding eyecare and the development, leadership and coaching of their team to deliver first for service, and exceptional business results
Key Personal Responsibilities • Recruit, lead, motivate and manage colleagues to develop business performance • Proactively coach and develop colleagues to support succession planning • Control Branch Administration Standards • Achieve and sustain excellent branch presentation standards • Exceed Customer Expectations • Deliver Sales Plan
Job Knowledge, Skills and Experience


- In depth knowledge of branch operating principles, including employment and health and safety legislation.

- Possess strong interpersonal and influencing skills.

- Ability to recruit, develop, lead and coach.

- Experience of driving excellent customer service and selling.

- Experience of setting targets and interpreting financial data e.g. P&L/KPI reports.

- Effective planning, organisation and delegation skills.

- Logical approach to problem solving.

- Ability to be flexible and able to work under pressure whilst ensuring deadlines and targets are met.

- Self motivated, focused and able to work alone, and as part of a team.

- Ability to manage performance issues to a successful conclusion.



Benefits


- 22-25 days annual leave.

- Paid sick leave (dependant on length of service)

- Private medical insurance.

- The opportunity to join the company retirement plan.

- Colleague Discount Scheme on spectacles etc.

- Stakeholder Pension scheme.

- Bonus



For more information on this exciting opportunity, please contact Flame Health today.