Features

Seiko's precision and partnerships

Dispensing
Mike Hale speaks to Jonathan Cohen, commercial manager at Seiko Lens UK, about how industry partnerships can be the key to unlocking a bright future for independent practices

After heading up the Seiko Lens UK team in the position of commercial manager for the past 18 months, Jonathan Cohen is bursting with enthusiasm for the lens brand and its potential to help independent practices and their patients.

‘Seiko has been around the UK lens market for 20 years now and, when I came into my current role, there was already a strong foundation in place,’ says Cohen. ‘When I started, the very first thing I did was go around the country and ask our clients why they chose to work with Seiko. A reason that consistently came back was centred on the company’s philosophy around customer service and, specifically, the human connection between our staff and staff at practices.’

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