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The Big Optometry Blog
We’ve all seen media reports criticising service received in retail outlets in the papers or online, and it surprises me how passionate the responses to these can be. It is said when you receive good service you often tell one or two people, yet if you receive poor care, this figure can be has high […]
Looking to Ireland, there has been a wholesale revolution in the potential scope of practice for optometrists, alongside the move from a separate Board to a combined Council
With the start of shorter days and longer dark periods, fewer and fewer of this group of people can access these tests as they no longer wish to drive in the dark
Having highlighted in previous Verum columns the need for the optical profession to have a greater understanding of our current manpower situation, I am delighted to see some action at last being taken
Value and consumer choice are buzz words that have driven customer loyalty in the last 20 years but of course great customer service still underpins this.