For Focus Optical Laboratories the prescription house business is all about service. Focus Optical is situated in one of the outbuildings at Priory Farm near Redhill in Surrey. The farm attracts many visitors to its acclaimed food shop and the idyllic grounds, which are in sharp contrast to the locations of most other prescription houses.
The lab was set up by Matthew Byrne and his business partner Anthony Edwards in 2000 and was the first business to locate on the farm.
'We were both formerly technicians at Vision Express, which is where I learnt the trade,' says Byrne. 'I was there for two years as a technician and was being trained up as a dispenser too. We decided to set up our own lab because we felt that there was space in the market for it and we knew a handful of practice owners that would work with us if we set up on our own.'
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