Look local: Gateway to the Highlands
Only made a city in 2012, Perth maintains a small town feel. Emma White reports
Business View All Business
Net Promoter Scores
Understanding Net Promoter Scores
Andy Millington explains everything you need to know about Net Promoter Scores
Data protection regulation
General data protection regulation – will your business be ready?
With new EU data protection rules coming into force before the UK leaves Europe ...
Interview: Douglas Anderson
Interview: Douglas Anderson, founder of Optos
Douglas Anderson, the founder of Optos, has reflected on a 25-year-long journey ...
Look local: Wrexham
Look local: Warm people of Wrexham
The former mining town of Wrexham still has a strong sense of community. Emma ...
A greener high street
In focus: Vision of a greener high street
Optical retailers are playing their part in protecting the environment by using ...
How does that sound?
Branding: How does that sound?
How you sound can have a profound effect on customers, so give careful ...
What do you do with waste?
What do you do with waste?
Simon Berry outlines disposal methods for the waste materials produced by ...
Look local: Guildford
Look local: Glorious and golden Guildford
Culture, history and great schools make Guildford a desirable place to live. ...
Look local: Matlock reaches for the top
Look local: Matlock
England’s ‘Little Switzerland’ caters for the affluent older patient. Emma White reports
Look local: Battle still at art of Hastings
Look local: Hastings
Historic Hastings attracts a varied client base for eye care. Emma White reports
Market analysis: Potential impact of Brexit on the GB optical market
Brexit and the optical market
With Brexit negotiations under way, Paul York looks back at how the 2008/09 economic crisis affected the optics industry and compares data then with consumer sentiment today
Market monitor: Suppliers and demand in optical practice
Market monitor
Supplier selection came under the spotlight in this month’s Market Monitor survey. Optician asks practices how often they review their suppliers and what prompts a change
The fire extinguisher that you need
Fire extinguisher guide
Knowing which extinguisher you need and when and how to service it is essential for any business. Optician reports on the steps you need to take to make your practice safe
Interview: Jonathan Lawson, CEO Vision Express
Interview: Jonathan Lawson
It may have been the hottest June day for 40 years but Vision Express CEO, Jonathan Lawson, was keeping a cool head on political influence, acquisitions and taking vision seriously, Chris Bennett reports
Look local: Viva Skeg Vegas
Look local: Skegness
Seasonal trends affect footfall at the popular North Sea resort. Emma White reports
In focus: Reminder calls under threat from wider clampdown
In focus: Reminder calls
Proposals to introduce stricter guidelines on outbound telephone calls amid nuisance cold calls in other sectors could impact the patient reminder processes within optics. Joe Ayling reports on the profession’s reliance on telephone communications
Mum's the word at Bowen Opticians
Mum's the word
Female dominated Bowen Opticians has become something of a matriarchy in Weston-super-Mare. Jo Gallacher took a trip to the seaside town to find out how
In focus: Played in China?
In focus: Played in China?
Kering Eyewear will soon be challenged in a US court over the origin of its luxury products. But has the company been given a raw deal or merely playing the same rules as everyone else? Simon Jones reports
Look local: Loving the quiet life in Elgin
Look local: Elgin
Eye health is top of the list for Elgin residents, finds Jo Gallacher
