Talking Optics interviews Dawn Slocombe and Kayleigh Turnbull from specialist consumer mediator, the Optical Consumer Complaints Service (OCCS), to find out about some of the unusual patient complaints they have dealt with.
We opened our first Optical department in ASDA in 2000, since then we have grown to have 156 practices in all 4 nations of the UK.
We employ over 350 Optometrists, Dispensing Opticians and Contact Lens Opticians and over 1400 Optical advisors. Our mission is to save our patients money, so they can live better by ensuring that we offer affordable and accessible eye care services and products without compromising on quality, care or service.
Our unique single pricing structure means that your patients get everything they clinically need included in the price, whether that be high index lenses, varifocals, tints. anti-reflective or scratch resistant coatings. This means that you can focus on what you do best, looking after your patients, ensuring they have the right vision solution for them and they don’t have to worry about hidden costs.
Our extended opening hours also mean that it is not only convenient for our patients to fit around their busy lifestyles but also means we can offer flexible working arrangements for our colleagues too.
If you are interested in finding our more or want to see what roles we currently have available go to https://www.asda.jobs/roles/optical/
Ptosisprops.com is a trading name of Spec-Care ltd.
We are the link between your clinic and frame adaption services. Our role is to assist you in providing exceptional eyecare to individuals that need a little extra help to fully benefit from the frames in your collection.
We are proudly introducing our dedicated go to centre for all your ptosis prop needs. From advice and guidance, through to professional fitting and complete customer aftercare. You and your clients will benefit from our knowledgeable team, on hand to guide you through the options.
Easy to access ordering and complete peace of mind with our non-tolerance exchange policy make us the number one for your adaptive services.
You can find us here https://ptosisprops.com/
Insight Optical Training offers a range of training options for support staff working in optician/optometry practices, hospital eye departments, and private ophthalmology or laser clinics. These include both face-to-face and online options:
If you have specific requirements, then you can contact us about bespoke training, as well as Learning and Development (L&D) consultancy.
Why we are different: Most of our courses can be started at any time of the year, with no strict weekly timetable. We offer a range of resources, not just a boring pdf document and you will be supported by experienced personal tutors.
Who we work with – NHS Education for Scotland, SightCare, Optical Suppliers Association, Association of Healthcare Trainers. Our qualifications are endorsed by NCFE.