Two distance-learning courses run by the Worshipful Company of Spectacle Makers have been of great benefit to support staff member Jo Hearle and her practice, as Graham Jones reveals
'In some ways, dentistry and optics are quite similar. You're dealing with the general public, and a lot of the patients I knew at the dental practice are patients here. In other ways, they're quite different. There's more selling in optics, for instance, especially for support members of staff.'
Soon after she started, Hearle approached Edward Ukleja to ask about formal training. 'I said, I had 21 years to learn what I know about dentistry. I haven't really got 21 years to spend learning about optics. What can I do, qualification-wise?'
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