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Holding on to your best staff

How do you make sure your staff feel appreciated and motivated? David Gilliver outlines the key issues in retaining talented personnel

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It goes without saying that different people will have different priorities depending on their circumstances. For many the money will obviously be the key thing, while with others it might be work/life balance or training and management opportunities. So is there a formula for establishing loyalty to your practice, especially in those areas where good staff can be hard to come by and likely to be subject to a stream of tempting offers once you've got them?

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