In Focus: M&S Opticians plots national expansion

M&S Opticians will open in 55 of the national retailer’s sites over the next 18 months after the concession was trialled by optical and audiology operator Owl Optical.

Its expansion was part of a Marks & Spencer initiative to introduce additional services and provide customers with the option to take care of their eye health while doing their weekly shop.

M&S Opticians told Optician it recognised customers wanted convenience. A spokesperson said: ‘That’s why M&S is working hard to offer a seamless shopping experience that allows customers to shop how they want and when they want, whether in-store, online, or a mixture of the two.’