Views from the public and experiences of optical practices in the UK have been published in the General Optical Council’s 2022 public receptions research.
The GOC found that public satisfaction with optometrists who carried out a sight test was high with 94% of respondents who had been for a sight test in the past two years saying they were satisfied during their visit. However, this was a slight fall from 96% as recorded in 2019 and 2021. Satisfaction levels with the overall experience were also 94%, down from 96% in 2021 but in line with 2019’s figure.
On average in the UK, 34% said they would go to an optical practice first if they woke up with an eye problem, which the GOC said was an all time high and in line with GPs (35%). This increased by 4% compared to last year. This was considerably higher than pharmacists (9%), eye hospitals (6%) or A&E (6%).
Register now to continue reading
Thank you for visiting Optician Online. Register now to access up to 10 news and opinion articles a month.
Register
Already have an account? Sign in here