
Lucy Patchett (LP): Let’s start with your ambitions for the year ahead. What plans does SightCare have in store for 2025?
Emma Rawlings (ER): The main thing is in the commitment to our members, to make sure that we deliver everything they need for this new and vibrant year, with all of the economic challenges that come. We’re going to bring in new services, new workshops, new training, and continue to build on our supplier relationships.
LP: How has SightCare grown in the last 12 months?
ER: We’ve grown massively in terms of what we do. One of the key things was bringing in new staff. We’ve got three new staff members and one addition to our board of directors – a new non-executive director who is not from the optical industry – which will help us strategically shape our direction.
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