There's more to WCSM courses than you might think, says Graham Jones
In 1988, his brother - who is an optician - asked him to recommend a computer system he could use within his practice. 'I had a good look, but came to the conclusion there was nothing suitable on the market.' Optisoft was launched the following year; today, the company's ophthalmic practice management software is used by one in five independents.
In 2011 Sheers enrolled on the Level 2 Certificate in Optical Customer Service (OCS), a nine-month distance learning course from the Worshipful Company of Spectacle Makers (WCSM).
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