Features

Optical practices become first port of call for eye care

Andrew McCarthy-McClean explores the findings of the GOC’s 2023 public perceptions research

For the first time since research has been conducted, optical practices became the initial port of call for people with an emergency eye problem in the General Optical Council’s (GOC) 2023 public perceptions research. 

The regulator sought to understand the public’s views and practical experiences of using eye care services.  

Findings were based on a UK representative sample of 2,020 interviews that were completed online between January 27 and February 13, 2023. 

Steve Brooker, director of regulatory strategy, said: ‘The profession should be proud that public satisfaction and trust levels remain high, and I would like to thank all our registrants for their continued hard work and commitment.  

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