What changes have you made to Sight Care since becoming CEO in April 2016?
John French Changes are a gradual thing and my first objective has been to speak to as many members as possible. I held roadshows, and have the conference coming up in February. I have tried to ensure services we provide are reviewed so they are meeting certain needs as well as looking to see how much we can move online – it is a digital world now and independent practices have got to keep up to speed with it.
How are you finding the new role?
JF I am finding it very enjoyable, the independent sector is really friendly. Everybody wants to support each other and understands that, while they are independent, there is a great need for them to be a part of a community.
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