Qualifications across the branch

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But over the past three decades, having first helped to create the College of Optometrists (in 1980) and ABDO (in 1986), the WCSM has shifted the focus of its training programmes and examinations towards the 'non-regulated' side of optics.

Now, across the UK, around 2,500 practice managers, supervisors, assistants, technicians and receptionists hold a WCSM qualification. For all these people, the decision to invest time and energy in becoming trained and taking examinations was entirely optional (unlike optometrists and dispensing opticians, of course). So why do they do it?