Karen Clegg reviews a new text-based course aimed at support staff training
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The arrival of a copy of TMR's Retail Optical Training Programme (Second edition) caused quite a stir among my colleagues as they speculated on who had been identified to undertake the programme, who would deliver and support it, when it would commence and so on. When I explained that it was, in fact, a copy sent to me for review purposes only, I detected a distinct feeling of anti-climax in the air.
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