SightCare conference: Independent thinking

David Samuel travels to Telford to report from the annual SightCare conference

The SightCare Conference 2024

SightCare, the membership business and marketing networking organisation for independent opticians, held its annual two-day conference on January 28-29 at the Telford International Centre.

Once again, independent practice owners and their teams enjoyed the opportunity to network and learn through a programme of keynote speakers, hands on workshops, lectures, and peer group meetings.

This year, there was a particular emphasis on giving the whole practice team the opportunity to share, learn and take away new ideas to improve their own performance and make a difference to patients.

The conference kicked off on the Sunday afternoon with a peer-to-peer learning workshop on creating the perfect patient experience. Facilitated by SightCare directors Sukie Woodhouse and Abi Page, delegates shared their ideas on how to improve the patient journey from the initial contact, through the welcome, the examination, dispensing and follow-up care.

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