Software: PMS round-up

Practice management software can be the backbone of a business, so proper implementation is essential. Sean Rai-Roche asks a range of suppliers to describe how to get the best from their systems


Software developer and product name: Optisoft – Optisoft for PC and iDispense app for iPad.

Pricing and product/licensing structure: Optisoft is a modular subscription software, deployed locally or hosted remotely. Core system, patients, costs £100 per month, with additional modules – such as appointments, cash, stock, spectacles, contact lenses, clinical records, direct debits – costing £30 per module per month. The iDispense app streamlines the dispensing process for £4.99 via the App Store

User support services: It offers a complete solution which includes hardware and software supply, installation and support. On-site training and hardware engineering is also provided, as has a dedicated account manager and helpdesk in place to support the practice team.

Hardware requirements: Optisoft requires Windows 10 Professional, quad-core processor, 8GB RAM and iDispense is available on Apple iOS 10.

Features: Recalls via letter, postcard, email, SMS or phone to suit patient preference and increase return rates. Appointment booking with custom clinics and automatic SMS notifications to maximise attendance. NHS form integration and reconciliation saves time and ensures payment fulfilment. Custom templates, touchscreen technology, speed-type and equipment integration provide comprehensive clinical records to suit the optometrist and enhance the patient journey. Includes fully validated dispensing for spectacles and contact lenses with online catalogues, custom filters and product comparisons to reduce error, increase value and provide better cosmetic results. Cash, VAT, NHS voucher and direct debit management to meet HMRC requirements, minimise fraud and streamline the tilling process. Stock control, barcode integration and management reporting to improve business performance.

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