An artificial intelligence (AI) telephone assistant has been triaging post-cataract surgery patients at nine UK hospital trusts in order to reduce the pressure on healthcare professionals, reported the BBC.
The AI-powered tool, named Dora R1, had been successfully tested on 225 post-cataract surgery patients recruited from the Imperial College Healthcare NHS Trust, London, and Oxford University Hospitals NHS Foundation Trust between September 2021 and January 2022, according to a study published by eClinicalMedicine.
In the last year, Dora R1 had made more than 12,000 follow-up calls to patients in the South, said the BBC.
The study examined Dora R1’s accuracy and safety in detecting the need for further post-cataract surgery management and compared results against ophthalmic specialists assessments,
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