Doctify uncovers top patient concerns

Healthcare review platform Doctify analysed hundreds of thousands of verified patient reviews over the past three years to uncover the most frequently expressed concerns.

For ophthalmology, long wait times for cataract surgery, glaucoma treatments and laser eye correction; post-surgery aftercare, and prescription errors were the top three concerns for ophthalmology.

Stephanie Eltz, CEO and co-founder of Doctify, said that while most patient reviews were positive, some highlighted areas for improvement, especially around around long wait times for cataract surgery, glaucoma treatments, and laser eye correction.