Optician would like to clarify that the General Optical Council’s tender process for its Optical Consumer Complaints Service (OCCS) is open to all
Optician would like to clarify that the General Optical Council’s tender process for its Optical Consumer Complaints Service (OCCS) is open to any providers who wish to manage in the independent service.
A story published in the November 29 issue of Optician stated that the GOC was looking for a ‘new provider’ for the OCCS, which could have given the impression that the firm that currently manages the service, Nockolds Solicitors, was excluded from the tender process. This is not the case.
Optician would like to apologise for any confusion or inconvenience caused.
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