In Focus: Nurturing energy

Refocusing efforts, trusting the process and emerging stronger were among the themes highlighted at a day conference and awards evening held by Black & Lizars on January 8.

Practice teams from the Scottish optical group convened at Crieff Hydro Hotel in Perth and Kinross for the first time since 2018.

‘In five years, a lot has changed,’ John Hare highlighted during the owner’s opening address to delegates. ‘For example, who knew what the term furlough meant before Covid-19? What would’ve been strange to us then is now accepted as normal.’

Hare said Black & Lizars was a smaller business than it was in 2018, but this helped the optical group navigate changes.