Optical Express rebuts Radio 4’s ‘fake news’ cataract story

Optical Express has criticised a Radio 4 Inside Health report into the multiple’s cataract surgery practises as having ‘numerous factual inaccuracies.’

In a statement sent to Optician, the multiple’s clinical services director, Stephen Hannan, said the company is ‘deeply disappointed’ by the BBC’s approach and branded the story as ‘sensationalising fake news.’

Inside Health, which was broadcast on March 3, claimed that practitioners at Optical Express are using ‘hard sell’ methods to convince patients to use its cataract surgery services.

It spoke to two patients who had been recommended to have cataract surgery after visiting the multiple for a sight test.

A patient from Manchester was surprised to be told that he had cataracts as he had not experienced any difficulty with his vision in day-to-day life.