Panel tackles customer loyalty

Four contact lens practitioners from different practice settings will share their ideas on maintaining customer loyalty at a BCLA evening meeting on January 23.

Peter Frampton, Prakash Rughani, Nigel Burnett Hodd and Frank Moloney will join the panel discussion at the meeting at London's Royal Society of Medicine.

Peter Frampton of Aaron Optometrists in Ashington, Northumberland is a winner of two Optician Awards and his practice was shortlisted for Contact Lens Practice of the Year 2006.

Prakash Rughani's suburban practice in Harrow, Middlesex was also shortlisted for the Award in 2006. He is a partner in the family business Visioncare Eye Clinic, which has three practices in London and the south east.