Four contact lens practitioners from different practice settings will share their ideas on maintaining customer loyalty at a BCLA evening meeting on January 23.
Peter Frampton, Prakash Rughani, Nigel Burnett Hodd and Frank Moloney will join the panel discussion at the meeting at London's Royal Society of Medicine.
Peter Frampton of Aaron Optometrists in Ashington, Northumberland is a winner of two Optician Awards and his practice was shortlisted for Contact Lens Practice of the Year 2006.
Prakash Rughani's suburban practice in Harrow, Middlesex was also shortlisted for the Award in 2006. He is a partner in the family business Visioncare Eye Clinic, which has three practices in London and the south east.
Nigel Burnett Hodd has a brass-plate practice in central London, where the eye examination fee is £110 and an initial contact lens examination costs £150.
Frank Moloney is director of Specsavers' Queen Street store in Cardiff, a busy city centre store that sees an average of 60-80 contact lens patients daily.
Optical leasing specialist Simon Wardle of Professional Financial Services will set the scene for the panel discussion, presenting his observations on contact lens practice, including missed opportunities and meeting today's challenges.
A few places remain available on the BCLA's one-day RGP course at Aston University on January 21. The course is approved for eight CET points, with details on 020 7580 6661.