Retail help missing for visually impaired

Shopping has been found to be one of the most stressful activities for visually impaired people due to a lack of accessible payment options.

A study by Cass Business School, part of City University London, found that 17 per cent of visually impaired people did not engage in any form of shopping due to the stress caused by failures to accommodate their needs.

The research was produced in association with the Royal National Institute of the Blind, which has criticised Visa for not providing audio at cash machines for visually impaired people attending the Paralympic Games. Such issues were commonplace, the study found.