Optometrist Richard Edwards has been hired by the Optical Consumer Complaints Service (OCCS) as a consultant.
He was to head the professional standards team in dealing with complaints and claims, a statement said, bringing 15 years’ experience with Boots Opticians at a senior level.
Jennie Jones, head of the OCCS, said: ‘We are delighted that Richard is joining the OCCS team, his experience of the optical profession is outstanding and Richard has a clear understanding of the challenges faced by optical professionals delivering primary health care within a competitive retail sector.’
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