Actus writes: Call time on the poor dispensing of prescription sunglasses

It has always pleased me that when you tell new acquaintances you are an optician they almost always have a story to tell or some advice to ask for, making it easy to strike up a conversation. Often these stories are of how they have been ripped off or disappointed by opticians in the past, or they have genuine questions that it seems their usual optician has not had the skill or inclination to answer.

One such occasion recently was during the hot weather at a friend’s birthday celebration when a fellow party guest recounted her tale of a recent trip to a branch of a national multiple.