Chris Bennett: Give change a chance, embrace it

Change can be a scary thing, and often rightly so, but embracing change with an open mind is essential.

This week Optician spoke exclusively to Ben Fletcher, the managing director of Boots Opticians about the challenges facing optometry. The conversation spanned the public’s eye health, technology in the consulting room and charging for eye examinations.

Fletcher is a man with clear views on customer education, communication and pricing, these will be fully aired in a future edition of Optician. With so much experience across so many sectors Fletcher is a man at ease with change and urges positive engagement with the evolving optical landscape.