Moneo writes: Guide dogs lead the way

How many charity collection boxes do you have in your practice? Do you make a point of supporting any specific local or national charities within the practice? Do these charities resonate with your patients?

One of the hardest things that anyone in a healthcare setting must do is to admit defeat when it comes to assisting a patient. I remember many years ago talking to an ophthalmologist and him telling me how difficult it was to have the conversation with a patient telling them that they were going to lose their sight and there was nothing that could be done to prevent this. I remember him saying that this type of conversation was tantamount to admitting failure and this was always a very hard thing to do. No matter how smart the technology is that we have at our disposal nowadays, these inevitable moments will still occur and, no doubt, that feeling of helplessness will still prevail.