It is distressing, if not inevitable, to note Optician 29.05.15 that Specsavers Healthcall report success of their domiciliary eyecare provision not in terms of access or patient-reported outcomes, but in terms of revenue, celebrating their first £1m month
It is distressing, if not inevitable, to note that in Optician 29.05.15 Specsavers Healthcall report success of their domiciliary eyecare provision not in terms of access or patient-reported outcomes, but in terms of revenue, celebrating their first £1m month.
For those of us striving to commission and deliver high quality ophthalmic services to this vulnerable patient and care group, the measurement of turnover is not one which builds confidence.
Raymond Curran, Head of Ophthalmic Services, Directorate of Integrated Care, Health & Social Care Board, Belfast