Verum writes: Poor referrals are costing us all

A frequent topic at meetings where the different eye care professions are represented is the quality of referrals from optical practice to general practitioners and secondary care. It is something that is raised by GPs and ophthalmologists alike and not in a complimentary manner, thus creating a constant source of tension for optometry with their professional counterparts. The general quality of referrals is viewed as poor as the perception is that there are too many patients directed towards their GP or hospital, only to find there is no further investigation and/or treatment required. While some may take the view that it is better to ‘err on the safe side’, and so this is not an issue, consider the wider implications of this scenario.