The Macular Spectacular: How do YOU talk to your patients?
Author: Simon Jones
End date: 30/05/2021
A new collaborative online interactive CET lecture from The Macular Society, Optical Consumer Complaints Service (OCCS) and Optician.
Aging patient demographics will place additional demands on the way ECPs manage communication at each stage of Age-Related Macular Degeneration (AMD) - from diagnosis to management.
Using the tried and tested model of interactive CET that the OCCS has evolved over a number of years, the session, led by Richard Edwards, will highlight patient case studies to illustrate key points in how to manage each stage more effectively, reduce the risk complaints and improve the service provided by the OCCS.
REGISTER VIA THE LINK BELOW