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An entire wall at Lenstec's Caerphilly laboratory is covered with staff NVQ certificates and with the company's focus on training, it looks like more wall space will need to be set aside.
So important is training to the independent lab that it has a full-time quality manager in Paul Kibble, and it plans to convert its former warehouse into training space. Kibble, who is an assessor for NVQ 1, 2 and 3, worked in the car industry and has eased Lenstec through ISO 9000 and Investors In People. He now has IIP Champion status in his sights.
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