In focus: Hakim Group tops poll but improvement is still the goal

While multiples dominate nearly two-thirds of the optical market, regional chains such as the Hakim Group are making their own giant strides. Founded by entrepreneur Imran Hakim in 2001, the group is now a family of independent opticians that can be found across the country, Hakim said. ‘We run them as independents with a back-office engine room and support system that allows them to concentrate on looking after the patients and providing great eye care.’

Not only has the group managed to establish itself, amassing over 90 optical practices since its inception, but it has created a happy environment for employees – in February it came first in the Sunday Times 100 Best Small Companies to work for awards.