In focus: Surviving the crisis

Working from home tips, customer service and estate planning were on the agenda of Sight-Care’s webinar held on April 1.

Four speakers made up the panel. Practice owner of Campbell & McDearmid in Redcar, Faye McDearmid, represented the optical contingent and clarified how the other panellists’ advice could be applied for practice owners. McDearmid was joined by David Batchelor, a UK taxation and estate planning expert; Chris Lower, customer services director at Insight 6; and Steve Head, a performance coach.

With many now working from home, the webinar’s host David Samuel, from SightCare Premium, began with a question on how to maximise efficiency and productivity while working from home. The panel responded by suggesting a number of tips for breaking up the day and maintaining focus.