Moorfields Eye Hospital has won an HSJ Partnership Award for Most Effective Contribution to Patient Safety for the virtual A&E service it launched during the pandemic.
It was rolled out within 48 hours of the first lockdown and over 26,000 patients have used the service since, with 78% receiving required treatment without attending in person.
Gordon Hay, service director for A&E at Moorfields, said: ‘The virtual eye A&E platform has revolutionised the way we receive emergency patients, and has been so successful that we will keep it running on a long-term basis.’
Moorfields noted that a study published in eClinicalMedicine found the virtual A&E service delivered safety levels comparable to in-person triages.
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