Management

Look local: Style Leeds the way

Business

In focus: Honesty and reflection key to dealing with complaints

Business

HR file: Sticky situation

Human Resources (HR)

Look local: Clacton's peerless opticians

Business

Optician Awards 2018: Leader of the Future

Business

Management advice: The use and misuse of emails

Business

Interview: Giovanni Abruzzini, Johnson & Johnson

Business

Look local: Derry investing in future

Business

Look local: Kendal’s sweet services

Business

Look local: Learn to love Loughborough

Business

Optician Awards 2018: Practice Growth Award

Business

Look local: Tunbridge Wells’ royal touch

Business

HR file: Getting the best out of your practice team

Human Resources (HR)

Securing your practice from theft

Business

Interview: Ray Pasko, Alcon UK unit business head

Business