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Optician Awards: Servicing excellence

Optical Supplier of the Year
Winner: Mainline Instruments

Mainline Instruments were named Optical Supplier of the Year at the Optician Awards 2022 for demonstrating excellence in service and relationships with optical practices.

Nader Naccouzi, marketing manager at Mainline Instruments, tells Optician that the team were elated to win and celebrated by partying on the night. ‘We also enjoyed sharing the win with the rest of the team who were unable to attend the awards ceremony.

‘Winning the award meant recognition for the hard work and dedication the entire Mainline team delivered across 2021 and 2022. We will continue to pursue this journey of excellence under the mission of continuous improvement across all areas of the business,’ he says.

Naccouzi adds that recognition from the Optician Awards highlights its efforts behind the scenes and reinforces its commitment to continuously improve customer relationships.

Near the end of 2021, Mainline Instruments thought about ways it could develop existing customer relationships and find new ways of reaching audiences.

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