Awards 2017: All roads lead to success

Dividing her time between three practices, mobile contact lens practitioner Jacqui Hay of Duncan and Todd proved to be miles ahead of the competition at this year’s Optician Awards. Luke Haynes reports

‘I know that when I refer someone to her clinic, they are going to be given the best care and service possible.’ With glowing compliments like this from her colleagues, mobile contact lens practitioner Jacqui Hay is proving be an indispensable member of the Duncan and Todd group.

Dividing her time between three separate practices in Dyce, Ellon and Peterhead, Hay spends most of her week driving across the north-east of Scotland where she encourages patients to try contact lenses – no matter the complexity of their prescription.

Having qualified as a contact lens optician in 1999, the eye care professional began life on the road 14 years ago and has not looked back since. ‘I was the first contact lens optician that [Duncan and Todd] had ever had. The group never really had contact lens clinic days, so we decided to give it a go in a couple of branches and it became a great success,’ says Hay.

Register now to continue reading

Thank you for visiting Optician Online. Register now to access up to 10 news and opinion articles a month.


Already have an account? Sign in here