Covid: Embracing change

With Specsavers open for bookings once more, what are the key differences in practice now?

With customer and colleague safety a priority, there are a number of visible changes in Specsavers stores. Customers will notice plenty of opportunities for hand sanitation, Perspex hygiene screens and signposts, and tools, such as floor tape and decals, to aid social distancing. They will also notice regular surface and equipment cleaning and the appropriate level of PPE being worn at every stage of their time with us.

Returning customers will perhaps notice that their journey in store has changed and is much more assisted. Our colleagues will meet and greet the customer and give guidance and instruction throughout the store to ensure they feel safe and cared for.