In Focus: Focus groups highlight industry issues

Eye care professionals (ECPs) said the optical sector should focus more on clinical services and less on the sale of commodity items during focus group sessions conducted by Optical Express.

The multiple commissioned the research to better understand optometrists’ view on the eye care sector, their ambitions and the challenges they faced.

Focus groups took place in March 2022 and were designed to inform a larger scale survey conducted by Optical Express that closes in June.

The eight participants in the focus groups had varied levels of experience and worked in independent or multiple settings, or as a locum in the UK.

Optical Express told Optician that ECPs provided feedback on eye care related topics, such as clinical skills, education and sustainability.