Walking around No 7’s premises in Hastings it rapidly becomes evident what a multifaceted proposition running a contact lens manufacturing business is. Tracking a contact lens on its path through the laboratory takes in more than a dozen delicate processes – some of which need to be accurate to the nanometre – while the offices above hum with employees helping optical practices get the most out of the finished article.
‘It is complex,’ says Danny Pepper, sales and marketing manager at No 7. ‘There are lots of steps and nuances with the products themselves and a great deal of expertise is needed. We wouldn’t be able to do it without experienced and dedicated staff in every part of the business.’
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