It's like Alcoholics Anonymous - you need to acknowledge the problem before you can tackle it. And that starts with figuring out what kind of boss you are. Grab this copy of Optician, show this column to your staff, and ask them which of these 10 most common types of boss you are:
? The robot: It's all work and no play for this boss. They make few emotional connections with their team and get frustrated when they are unable to give their full attention to the work, 100 per cent of the time. This boss holds back their business because they don't form real relationships with their staff, who then become disengaged easily
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