Workplace Guide: The Midas Touch

Optician Award-winning practice manager Richard Spencer speaks to Emma White about his career, staying motivated and delivering clinical excellence

It’s been a busy and outstanding couple of years for practice manager Richard Spencer. Not only has the dispensing optician (DO) supported a practice refurbishment and led the re-shaping of the dispensing department at Lincoln-based David Burghardt Vision Care, he also collected Optician’s coveted Dispensing Optician of the Year Award and was promoted to director and part practice-owner to boot.

The Optician Awards judges praised Spencer’s ‘expertise, patient-led approach and the positive impact his work has had on patients’ quality of life’. In particular, he was commended for pioneering an in-practice service for patients with Down’s Syndrome, adapting clinics and selecting stylish specialist eyewear.

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