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App aims to curb digital demand

Community Health and Eye Care's app hopes to cut cancelled and missed appointments

Ophthalmology service provider Community Health and Eye Care (CHEC) has launched an app for patients to book appointments in order to minimise cancellations and missed appointments.

CHEC said the pandemic had accelerated digitalisation by seven years and the launch of the app was a move in line with this trend.

Jon Dore, chief operations officer at CHEC, said: ‘This online appointment booking system enables us to reach more patients and ensure they are treated quickly and efficiently. With the NHS facing extreme backlogs as a result of the pandemic, this app allows us to make a strong contribution to helping reduce patient wait times.

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