Boots full of pride

Boots Opticians is officially the best company to work for in the country according to the latest Sunday Times ranking. While it can be rightly proud of its top spot in the league table of workforce satisfaction (see News) it's the whole of optics that stands to gain from the profile its victory provides. The issue of workforce engagement, stakeholder satisfaction, staff retention and development have become the new mantras of business. Gordon Gekko-style corporate greed has gone out of fashion. The drive for financial success is greater than ever but businesses now have corporate responsibilities both to their customers and their staff.