Business surgery launching at Independents Day

Further details have been released about this year’s Independents Day event in Birmingham including the speaker line-up and introduction of a business surgery.

The conference programme included a keynote address by Alan Cleinman, CEO of US-based consultancy Cleinman Performance Partners, and the presentation of results from mystery shopping research by MD of Shopper Anonymous, Jonathan Winchester.

Nick Rumney, Conor Heaney, Ian Cameron, Brian Tompkins, Garry Kousoulou and Ian Chalmers were also presenting, organisers confirmed.

‘As the last couple of years have proven, iDay is particularly good for those who bring along members of their practice team; in addition to the learning, the time spent during the day is also be good for team bonding and motivation,’ organiser PTR director Nick Atkins said.