Confederation left cold by NHS response

The Optical Confederation said it has received a very disappointing response from NHS England on its recent letter calling for action on poor GOS contractor services provided by Capita (see In Focus).

‘We note that NHS England says that they are now monitoring the PCSE service more closely and that further steps are being taken to improve this service.

‘However, we are still not satisfied that enough is being done to ensure that ophthalmic contractors receive accurate payments on time,’ a statement said.

The Confederation said it had requested a meeting with NHS England to seek further assurances and would continue to press Capita to resolve the issues.