The Federation of Manufacturing Opticians has added extra dates for its one-day optically focused courses on sales and customer service following popular demand.
Keyturn Training organises the courses which address call planning, appointment management and structure of visits with practical interactive sessions.
'The courses offer an approach which is just as relevant for new members of staff as it is for people who have been in the optical industry for years,' said the FMO.
The courses are held at the London head office of the FMO and include:
? Tuesday February 27, Developing optical sales skills
? Wednesday February 28, Optical customer care Programme
? Tuesday March 27, Developing optical sales skills
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