Optician Research: Practices lose 25% of CL patients in first year

Retaining contact lens patients remains a significant problem for optical practices, with the over-50s and men proving to be more likely to drop out than younger and female wearers.

Despite this, practices often do not contact patients in the early days of wear to support them with their first experiences of lens wear.

These are among the findings of a survey on contact lens retention conducted by Optician on behalf of Johnson & Johnson Vision Care among 502 optical professionals earlier this month.

The research showed that 48 per cent of those asked, which included optometrists (64 per cent), dispensing opticians (19 per cent), and contact lens opticians (13 per cent), believed that retaining contact lens patients was a very or fairly significant problem.